Returns & Exchanges
At Box Menswear, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn and tagged items. Please note that for hygiene reasons, underwear must remain in its original, unopened packaging to be eligible for a refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.
Ship the Package
Print your generated return label and drop the package off at your nearest authorized courier location.
Receive Your Refund
Once our warehouse team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing