Frequently Asked Questions
Everything you need to know about your Box Menswear order.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for unworn items in their original packaging with tags attached. Please note that for hygiene reasons, underwear cannot be returned once the seal is broken.
How do I know which size to order?
We provide a detailed size guide on every product page. Our items are designed for a snug, athletic fit, so we recommend sizing up if you prefer a more relaxed feel.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay in select regions.
Can I track my order?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
Are your products ethically manufactured?
Absolutely. We work closely with our manufacturing partners to ensure fair labor practices and high-quality production standards for every garment in our collection.